Privacy Policy of Dr. Piyush Homoeopathy
(A Unit of Anand Homoeo Group)
Effective Date : [1st.January,2024]
Dr. Piyush Homoeopathy, a renowned institution with over 50 years of excellence in the field of homeopathy, is committed to protecting the privacy and confidentiality of its patients, customers, and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our services. By accessing our services, you agree to the terms of this policy.
1. Information We Collect
We collect and process the following types of personal information to provide our services effectively:
a. Personal Information :
Name
Contact information (email address, phone number, mailing address)
Date of birth, gender, and nationality
Medical history, diagnosis, symptoms, and treatment details
Payment and billing information (when applicable)
b. Non-Personal Information :
IP address, browser type, and access time when visiting our website
Usage data and cookies to improve user experience
2. How We Use Your Information
We use the personal and medical information provided to us for the following purposes:
Medical Treatment : To diagnose, prescribe, and provide homoeopathic treatment based on your specific health condition.
Patient Support :To communicate with you regarding appointments, follow-ups, and treatment plans.
Internal Record Keeping : To maintain your medical history and monitor progress over time.
Billing and Payment : To process payments for our services when applicable.
Improvement of Services : To improve the quality of care and services provided by analyzing feedback and anonymized usage patterns.
3. How We Protect Your Information
We are committed to safeguarding your personal and medical information with the following measures:
Data Encryption : All sensitive personal information is stored in an encrypted format.
Secure Access : Only authorized personnel have access to patient records, and such access is granted on a need-to-know basis.
Regular Audits : We regularly review our security measures to ensure the protection of your information.
Physical Security : Hard copies of records are stored in secure, access-controlled facilities.
4. Sharing Your Information
Dr. Piyush Homoeopathy does not sell, rent, or lease personal information to third parties. However, we may share your information under the following circumstances:
Third-Party Service Providers : We may share information with trusted service providers who assist us in delivering services, such as payment processors or IT support.
Legal Obligations : If required by law or in good faith belief, we may disclose your information to comply with legal obligations, court orders, or government requests.
Emergency Situations : In the event of a medical emergency, your information may be shared with other medical professionals to ensure you receive the necessary care.
5. Your Rights
As a patient or user of our services, you have the following rights concerning your personal information :
Access : You have the right to request access to your personal information that we hold.
Correction : If you believe any information we hold is inaccurate or incomplete, you may request correction or update.
Deletion : You can request the deletion of your personal information under certain conditions, such as when it is no longer necessary for the purposes for which it was collected.
Withdraw Consent : You may withdraw your consent for us to process your personal information at any time, though this may impact our ability to provide services.
6. Cookies and Website Use
Our website uses cookies to collect non-personal information that helps us analyze web traffic and improve the user experience. By using our website, you agree to our use of cookies as described in our Cookie Policy.
Types of Cookies Used :
Session Cookies : These cookies are temporary and expire when you close your browser.
Analytical Cookies: These cookies help us understand how visitors interact with our website and provide insights to improve functionality.
7. Data Retention
We retain personal and medical information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.
8. International Data Transfers
As Dr. Piyush Homoeopathy provides services to patients both in India and abroad, your personal information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in compliance with applicable privacy laws and with appropriate safeguards in place.
9. Children’s Privacy
Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If you believe we have collected such information, please contact us immediately.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for any other purpose. We will notify you of significant changes by updating the “Effective Date” at the top of this policy or by other means as appropriate.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:Dr. Piyush Homoeopathy (A Unit of Anand Homoeo Group)
Address : [46/40 T.N. Road, Near Novelty Cinema Cinema, Lalbagh, Lucknow Pin: 226001]
Phone : [+91 9918910095]
Email : [support@drpiyushhomoeopathy.com]
This Privacy Policy reflects our commitment to maintaining the confidentiality of your personal information and our dedication to providing the highest standard of homeopathic care.